Last updated: April 2026

WhatFBO (“we”, “us”, or “our”) operates the website www.whatfbo.com and the WhatFBO mobile and web applications. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

1. Who We Are

WhatFBO is a global platform connecting pilots, operators, and Fixed Base Operators (FBOs) in the business aviation community. Our registered contact email is [email protected].

2. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Name, email address, and contact details when you register or submit a lead form
  • Professional information such as your role, company, or aircraft operator status
  • Reviews, ratings, photos, and other content you submit through the platform

Information collected automatically:

  • Device type, operating system, and browser information
  • IP address and approximate location data
  • Usage data such as pages visited, features used, and session duration
  • Cookies and similar tracking technologies
3. How We Use Your Information

We use your personal information to:

  • Create and manage your account
  • Provide, operate, and improve the WhatFBO platform and applications
  • Respond to your enquiries and provide customer support
  • Send service updates, notifications, and relevant communications
  • Process and display reviews and ratings
  • Analyse usage trends to improve our products and services
  • Comply with legal obligations
  • Contact you about WhatFBO products, features, or offers where you have consented
4. LinkedIn Lead Generation Forms

If you submit your information via a LinkedIn Lead Gen Form, we receive the details you provide (such as your name, email, and job title) solely for the purpose of following up on your enquiry about WhatFBO. Your data will be handled in accordance with this Privacy Policy. You may opt out of further communications at any time by contacting us at [email protected].

5. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service providers who help us operate the platform (e.g. hosting, analytics, email services), bound by confidentiality obligations
  • Business partners or FBOs only where you have explicitly connected with them through the platform
  • Legal authorities where required by law or to protect our legal rights
6. Cookies

We use cookies and similar technologies to operate our website and improve your experience. You can manage your cookie preferences through your browser settings. Continuing to use our site without changing your settings indicates acceptance of our cookie use.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time (see Section 9).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at [email protected].

10. International Transfers

WhatFBO operates globally. Your data may be transferred to and processed in countries outside your own. Where required, we ensure appropriate safeguards are in place.

11. Children’s Privacy

Our platform is not directed at children under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

WhatFBO Email: [email protected] Website: www.whatfbo.com